Treacy and Wiersema (1995) - This publication contains the basics of the business strategy of a whole lot of companies. Sometimes even without knowing that this is the original publication on their strategy. The book is stille available e.g. with amazon. Highly recommended.

Boyton, Victor and Pine (1993) - Publication in the IBM Systems Journal Volume 32 Issue 1 January 1993. Defines the principles of 'continuous improvement' and 'mass customization'. Voor meer details over dit model zie ook: Mass Customization

Boynton, Victor and Pine - additional publication on the topic published in the Harvard Business Review.

Henderson and Venkatraman (1993) - Original publication in the IBM Systems Journal Volume 32, Issue 1 January 1993. This is a very important standard work on the alignment of business and IT. Highly recommended.

Active site with interesting publications.