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Welcome to the website of Henk Kok

For various occasion in recent years, I made a number of slide-shows from the content of the IT Performance management book. Below you will find the complete list:

the complete book in pictures
the management summary
on the added value of IT
on IT portfolio management
on IT architecture and its role in IT portfolio management
on Demand / Supply and optional governance models - this part is slightly outdated since the introduction of COBIT 4
on IT services and service provisioning
on IT cost optimization
on Project portfolio managementon Sourcing of IT services
on the marketplace for IT services - the way it looked in the 2003/2004 time-frame, much has changed nowadays
on the maturity of the relationship with IT service providers - this part is "UNDER CONSTRUCTION" and as such a starting point for ongoing discussions. I wil keep this updated.